Kanban System Design (KMP 1)

Course details

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Many organisations face common issues like delays, disruption of plans from unplanned activities & emergencies, slowness to react, overburden of people, poor quality plus, unhappy teams & customers.

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This training dives deep into The Kanban Method, exposing its foundational principles and how to effectively put them into practice to address the above-mentioned issues and more. Simulations and activities will provide hands-on experience and let participants understand that Kanban is not just “putting post-its on a wall”, but is a powerful method which can fit very different contexts like product development and service delivery.

Participants will learn how and why the flow of work is slowed down or stopped and will learn how to deal with overburden, bottlenecks and queues to ensure a smooth and optimised flow of value through their system. We will look at how and why Kanban is a flexible approach to managing change and how to design and set up Kanban systems.

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This course is specifically designed to provide you with actionable and practical knowledge you can use the next day. Several Kanban systems will be developed throughout the workshop, solving the real everyday challenges faced by the participants.

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The key topics covered in this course include:

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• What is Kanban, the background, the principles and the practices
• How to visualise work, identifying dysfunctions and issues
• Balancing demand v capacity
• Working with shifting priorities
• Dealing with interruptions and multitasking
• Design and build real Kanban systems as requested by the participants
• Using metrics and charts to improve process and delivery
• Identifying Classes of Services and defining Service Level Agreements
• Starting with Kanban using a system thinking approach: S.T.A.T.I.K.
• Full Kanban simulation

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This class is delivered using techniques from Accelerated Learning and Training for the Back of the Room, which maximises the retention of the participants. This training is not a lecture format, where a teacher talks and participants listen. It is a fully immersive and interactive learning experience.

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Who should attend

This course is designed for any professional who is responsible for product/project delivery or part of a delivery or service team. Kanban works across all levels of an organisation, from senior members of staff to members of delivery teams and is appropriate for anyone wishing to improve their working environment and delivery capability. This includes, but is not limited to:

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• Project and Program Manager
• Team leads, Managers
• Development leads
• Business Analysts, Scrum Product Owners, Scrum Masters
• Team Members

There are no prerequisites for attendance to this class.

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Certificate Issued: Kanban University certificate of completion of Kanban Management Professional 1 (KMP 1). This is part 1 of a 2-part certificate program for full KMP certification.